Privacy Policy

When using zangabeel.com, you trust us with your health goals and personal data. We’re committed to keeping that trust. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of zangabeel.com website, subscription services. We may change or add to this Privacy Policy, so we encourage you to review it periodically. 

When this Privacy Policy mentions “Zangabeel.com,” “we,” “us,” or “our,” it refers to Zangabeel.com (“Zangabeel.com”), which is the company that is responsible for your information under this Privacy Policy (“Data Controller”).

At Zangabeel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website, zangabeel.com , and outlines your rights regarding your personal data.

Zangabeel App Policy

At Zangabeel App, we take your privacy seriously and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide to us.

* Information Collection: We may collect certain personal information, such as your name, and email address, when you register or use our app. Additionally, we may collect data related to your address and purchase history.

* Information Usage: We use the collected information to provide you with personalized product recommendations, track your purchase history, and enhance the features of our app. Your data may also be used anonymously for statistical analysis and research purposes, helping us improve our services and better understand user preferences.

* Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

* Third-Party Services: We may utilize third-party services, such as analytics or payment processors, to enhance your experience. These services may have their own privacy policies governing the information they collect.

* Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

* Your Rights: You have the right to access, update, or delete your personal information stored with us. You may also opt out of receiving promotional communications from us.

By using our app, you consent to the collection and use of your information as described in this policy. Any changes to this policy will be communicated to you. If you have any concerns or questions, please contact us at Eyad@herbalocean.com.

Last updated:[1/9/2024] 

INFORMATION WE COLLECT

- Information You Provide to Us

We ask for and collect the following personal information about you when you use the Zangabeel app or website. This information is necessary for the performance of a contract between you and us (such as placing an order or subscribing to a service) and to allow us to comply with legal obligations. Without this information, we may not be able to provide you with all of the requested services.

• Account Information:   When you sign up for a Zangabeel.com account, we require certain information such as your name, email address, and password. You may also provide optional information as part of your profile, including additional contact details, profile image and location.
• Order Information:   When you place an order on our website or sign up for a subscription service, we may request that you provide additional information such as your billing and shipping addresses and phone number.
• Payment Information:   To facilitate the processing of payments on our website, we require you to provide certain financial information (for example, your credit card number).
• Communications:  When you communicate with us via our website (for example, for customer service inquiries), we collect information about your communication and any information you choose to provide.
• Essential Cookies:   Certain tags or cookies are necessary for the Zangabeel.com site to operate correctly.

- Information We Get from Your Use of Our Site and Services

When you use our site, we automatically collect information, including personal information, about the services you use and how you interact with them. This includes data about how you engage with our website, view or interact with our ads and content, and information about your computer or mobile device. This information may include:

• Usage Information:   We collect data about your interactions with our website, such as the pages or content you view, your searches, and other actions on the zangabeel.com site.
• Device Information:   We automatically collect information about your device when you access our website, even if you haven’t created a Zangabeel.com  account or logged in. This data includes your IP address, operating system version, device type, system and performance information, and browser type. Additionally, some services may include a unique application number. This number and information about your installation may be sent to zangabeel.com when you install or uninstall a service or when a service periodically contacts our servers, such as for updates.
• Log Data:  Like most websites, our web servers maintain log files that record data each time a device accesses those servers. These logs contain information about the nature of each access, including IP addresses, internet service providers, files viewed on our website, operating system versions, device type, and timestamps.
• Local Storage.  zangabeel may collect and store information— including personal information—locally on your device using mechanisms like browser web storage and application data caches.
• Location Information.  When you use our services, we may collect information about your precise or approximate location as determined through data such as your IP address or your mobile device’s GPS. This allows us to offer an improved user experience with personalized content, language preferences, advertising, or search results. Most mobile devices allow you to control or disable location services. These controls are usually found in the device’s settings menu. If you have questions about disabling your device’s location services, we recommend contacting your mobile service carrier or device manufacturer. Zangabeel may also collect this information when you are not using our apps if this connection is enabled through your settings or device permissions.
• Cookies and Similar Technologies.  Zangabeel may set and access cookies on your computer. We may also set and access device identifiers, which may include your IP address, user agent information (e.g., browser version, OS type, and version), and device-provided identifiers. Zangabeel may also allow trusted businesses to use cookies or similar technologies for advertising, analytics, and research purposes on some of the zangabeel sites.
• Payment Transaction Information: zangabeel, or its third-party agents, collects information related to your payment transactions through our website, including the payment instrument used, date and time, payment amount, payment instrument expiration date, and billing postcode; PayPal or Payfort e-mail address (if such payment method is used); your address; and other related transaction details. This information is necessary for the adequate performance of the contract between you and zangabeel for the provision of payment services.

- Information We Collect from Third Parties

Zangabeel, or its third-party agents, may collect information, including personal information, that others provide about you when they use the Zangabeel platform or obtain information from other sources and combine it with information we collect through the Zangabeel site. We do not control, supervise, or take responsibility for how third parties process your personal data. Any information requests regarding the disclosure of your personal information to us should be directed to those third parties.

• Third-party Services.   If you link, connect, or log in to your account (desktop or mobile) using a third-party service (e.g., Gmail), the third-party service may send us information such as your registration and profile details from that service. The information we receive varies and depends on the privacy policies or settings for those accounts.
• Advertising Partners.  Online advertisers or third parties may share information with us to measure, report on, or improve the performance of ads on the zangabeel site, or to determine what kinds of ads to show you on or off the zangabeel platform.
• Other Sources.   To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third-party service providers and partners, and combine it with information we already have about you. For example, we may receive fraud warnings from service providers to support fraud prevention and risk assessment efforts. Additionally, we may obtain information about you and your activities on and off the zangabeel site through partnerships or from our partner advertising networks.

HOW WE USE INFORMATION WE COLLECT

Zangabeel(or our third-party agents) uses, stores, and processes information, including personal information, to provide, understand, improve, and develop our site, create and maintain a secure environment, and comply with various legal obligations.

-Provide, Improve, and Develop Zangabeel Site and Services

We use the information we collect to provide, improve, and develop zangabeel Site by, for example:

• Enabling you to access and use our website.
• Operating, protecting, improving, and optimizing our website, services, and experience, such as by performing analytics and conducting research, part of which may include contacting you via the contact information you have provided to us;
• Offering you a personalized experience by, among other things, ranking search results or showing customized ads based on your searches and preferences;
• Contacting you via the contact information you have provided to us regarding order information, subscription status, or other zangabeel Account related questions or support;
• Enabling you to access and use our payment services (e.g., PayPal, Payfort, etc.) to place orders or sign up for subscriptions;
• Providing customer service via convenient avenues
• Sending you service or support messages.

- Create and Maintain a Secure Environment

We use the information we collect to ensure zangabeel.com’s Site are secure by, for example:

• Detecting and preventing fraud, spam, abuse, security incidents, and other harmful activities;
• Conducting investigations and risk assessments;
• Verifying or authenticating information or identifications provided by you;
• Conducting checks against databases and other information sources;
• Complying with our legal obligations;
• Resolving disputes with any of our users and enforcing our agreements with third parties
• Enforcing our other policies, such as Terms&Conditions , and various other policies.

- Provide a Personalized Experience and Improve Our Advertising and Marketing

We use the information we collect to provide a custom user experience through things such as:

• Sending promotional messages, marketing, advertising, and other information that may be of interest to you, unless you indicate a preference to opt-out of receiving these communications (you can opt-out of marketing communications at any time by clicking on the “unsubscribe” link in such e-mails);
• Personalizing, measuring, and improving advertising to be more tailored to your interests in products, training programs, content type, etc.; and
• Administering referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by zangabeel or its third-party business partners.

HOW WE SHARE INFORMATION WE COLLECT

At Zangabeel, we work with various third-party partners to enhance and support our products and services. We do not sell your information to anyone, and we impose strict restrictions on how our partners use and disclose the data we provide. Here’s how we share the information we collect:

• At Your Direction: We may share your information when you authorize a third-party application or website to access your Zangabeel account, as specified at the time of sharing.
• Legal Obligations and Safety: We may disclose your information to courts, law enforcement, or governmental authorities if required or permitted by law, or if necessary to:
• Comply with legal obligations.
• Respond to claims or demands asserted against Zangabeel.
• Address requests related to criminal investigations or suspected illegal activities.
• Enforce our Terms&Conditions or other agreements.
• Protect the rights, property, or personal safety of Zangabeel, its employees, or the public.
• Third-Party Service Providers: We use third-party service providers to assist us in delivering our services. These providers may be located inside or outside of the United Arab Emirates (“UAE”) and help with:
• Fraud prevention and risk assessments.
• Product development, maintenance, and debugging.
• Customer service, advertising, payment, and transactional services.
• Website analytics, such as tracking conversion and traffic metrics.
• Verifying information against public databases.
• Contractual Necessities: We may share your information to ensure the proper performance of our contract with you, such as sharing your name and billing address to complete a transaction and ship your order.
• Confidentiality and Data Processing: We enter into confidentiality and data processing agreements with our service providers to ensure high levels of privacy and security standards.
• Aggregated and Anonymized Information: We may share aggregated and anonymized information for purposes such as regulatory compliance, market analysis, and advertising. This data does not personally identify you and helps our partners understand user engagement.
• Advertising and Marketing: We may provide advertisers with reports on the performance of their ads and the types of people viewing them. This information is generalized and does not include personal identifiers unless you give us explicit permission. For instance, we may share demographic data about ad viewers (e.g., age range, location) to help advertisers understand their audience.
• Social Media Sharing: Where permitted by law and in accordance with your privacy settings, we may use limited personal information (e.g., email address) to hash and share with social media sites like Facebook or Google for marketing purposes. These activities are based on our legitimate interest in promoting our products and services. Please refer to the privacy policies of these social media platforms for how they handle your data.

THIRD-PARTY PARTNERS & INTEGRATIONS

The zangabeel Site may contain links to third-party websites or services, such as third-party integrations or third-party branded services. Zangabeeel does not own or control any of these third-party partners and when you interact with them, you may be providing information directly to the third-party providers, Zangabeel, or both. These third-party providers will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit. 

GLOBAL OPERATIONS

To facilitate our global operations, Zangabeel may transfer, store, and process your information within our family of companies, our agents, or with service providers based in various countries, including, but not limited to, Europe, North and South America, India, and the Asia Pacific. These data transfers are necessary to provide the services set forth in our Terms&Conditions. By using our products or services, you authorize us to transfer and store your information outside your home country. The privacy protections and the rights of authorities to access your personal information in such countries may not be equivalent to those of your home country. 

 SECURITY

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information include firewalls and data encryption; compliance certifications (e.g., annual re-certification of compliance with Payment Card Industry’s Data Security Standards); information access control; and thorough security and breach response policies and procedures.

 ACCOUNT DATA RETENTION

If you hold an account with zangabeel, we do not delete the data in your account, unless we receive a request from you to do so. You are responsible for the control and time periods for which you retain this data. There are controls in your account where you can delete data. Otherwise, we keep information only so long as we need it to provide the Zangabeel Site to you and fulfill the purposes described in this Policy, including our Terms&Conditions. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you. 

SAFETY OF MINORS

Use of zangabeel Platform is not intended for and may not be used by individuals under the age of 18 (or under a lower age if permitted by the laws of their residence). zangabeel does not knowingly collect personal data from minors or allow them to register accounts. If it comes to our attention that we have collected personal data from a minor, we may delete this information without notice. If you have reason to believe this has occurred, please contact Eyad@herbalocean.com or our Customer Service department. 

YOUR OPTIONS

Zangabeel acknowledges your right to access your personal data. Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we must keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

You can always update your information in your zangabeel Account or profile by visiting the profile page and updating your zangabeel profile. 

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (e.g., developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems). Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. 

We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

CHANGES TO THIS PRIVACY POLICY

Zangabeel reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the zangabeel Site and update the “Last Updated” date at the top of this Privacy Policy. If the changes are significant, we may also provide you with notice of the modification by e-mail or get your consent, as required by law. If you disagree with the revised Privacy Policy, you may cancel your Zangabeel Account. If you do not cancel your account before the date the revised Privacy Policy becomes effective, your continued access or use of the Zangabeel Site will constitute acceptance of the revised Privacy Policy.